CPA (Cost per Acquisition): Definition, formula and interpretation | HeyMetrix

Glossary

CPA (Cost per Acquisition)

CPA (cost per acquisition, also cost per conversion) is the average amount you spend to get one conversion. It's the efficiency metric for lead and signup campaigns: as long as a customer is worth more than their CPA, the campaign makes economic sense.

Formula: CPA = Cost ÷ Conversions

How to read it

Set a target CPA from the business side (margin, customer lifetime value), not from what the account historically achieved. Alerts on CPA deviations catch problems earlier than eyeballing dashboards.

Where it misleads

Optimizing CPA to the floor kills volume: the cheapest conversions come first, and scaling always raises marginal CPA. The question is the acceptable CPA at the volume you need.

Metrics explained are nice. Metrics watched are better.

HeyMetrix monitors all of these across Google and Meta, with alerts and a nightly AI briefing.

Get Early Access